Documentation

Guides & Documentation

Installation, deployment, and configuration references for TwinPane in enterprise Windows environments.

Antivirus exclusions for TwinPane Server (false positive)

How to configure antivirus exclusions for TwinPane Server in Microsoft Defender for Endpoint, Defender Antivirus, and third-party AV products when shell redirection triggers a behavioral detection.

Azure Virtual Desktop local drives not showing: a troubleshooting checklist

Check AVD client support, host-pool drive selection, effective policy, and the saved-file destination before changing your file workflow.

Citrix client drive mapping not working: a troubleshooting checklist

Local drives missing in a Citrix session? Check the Workspace app's file access, the File Redirection policies that apply, browser access, and a test file.

Group Policy rollout for registry defaults

Configure TwinPane default settings at scale using Group Policy registry preferences for HKLM and HKCU paths, including license and server behavior flags.

Intune deployment for TwinPane (Win32 app step-by-step)

Deploy TwinPane Client and Server through Microsoft Intune as Win32 apps, including install commands, detection rules, assignment strategy, and rollout tips.

Pair TwinPane Client and Server with a pairing code

Connect TwinPane on your PC to TwinPane in your remote session: show the pairing code, copy it, paste it into the session, and fix pairing errors.

Registry keys (Client and Server)

Reference for the Windows registry keys and values used by TwinPane Client and Server for settings, license, and deployment.

RemoteApp saves files to the server instead of my PC: what to check

Find out where a RemoteApp export went, check an approved local-drive workflow, and verify a TwinPane save to your Windows PC.

Save to your PC from a remote app (Mirror Mode and drive X:)

With TwinPane Mirror Mode, Desktop, Documents and Downloads in your remote session are your PC's own folders. Save from any remote app or published browser straight to your PC.

SCCM deployment with detection rules

Deploy TwinPane through Microsoft Configuration Manager (SCCM/MECM) with silent install commands, robust detection rules, and phased collection rollout.

Set an organization policy in the dashboard

Use the TwinPane dashboard to set one policy for every Client and Server: allowed file types, maximum file size, Defender scan, Mirror Mode, network drives and folder access.

Silent install (Client and Server)

Deploy TwinPane Client and Server silently with your license key using command-line switches or Intune/MDM.

Troubleshooting: File opens in remote app instead of local app

Fix cases where files open inside the remote session instead of opening locally through TwinPane in AVD, RDS, RemoteApp, or Citrix.

Troubleshooting: TwinPane not connecting (Client and Server)

Diagnose and fix TwinPane Client and Server connection issues across AVD, RDS, RemoteApp, and Citrix environments.

Where received files go, and when they are removed

When you open a file in your remote session, TwinPane opens a copy on your PC. Find it again, keep it with Save As, choose how files arrive, and see when copies are removed.

Can't find what you're looking for? Contact support